F.A.Q.

You’ve got questions? We’ve got answers. 

About THE PAINT SESH FAQ

What if I've never painted before?

Yes! The Paint Sesh was designed to help you get out of your element and unleash your creative side, even if you think you don’t have one. You’re not alone. Most customers that attend the sesh’s have never picked up a brush in their life or since grade school.

The instructor will give you step by step instructions as well as any personal one on one attention you might need. Therefore you can leave any negative vibes at the door, and get creative with some paint. You might just surprise yourself! We promise that you’re in good hands.

Don’t take our word for it, see what our lovely customers said about us.

Where is The Paint Sesh located?

The Paint Sesh’s office is based in Cincinnati, OH. At this time we are only a mobile painting event business and currently do not have our own painting studio.

However, we travel all over the Greater Cincinnati, Ohio area to different venues in different cities including: Anderson Township, OH, Batavia, OH, Blue Ash, OH, Fairfield, OH, Forest Park, OH, Hamilton, OH, Lebanon, OH, Loveland, OH, Madeira, OH, Mason, OH, Milford, OH, Monroe, OH, Montgomery, OH, Norwood, OH, Oxford, OH, Reading, OH, Sharonville, OH, Springdale, OH, West Chester, OH, Wyoming, OH and surrounding areas. Don’t see your area? Get in touch!

What if I just want to attend and not follow along?

Not only do we promote that kind of creativity, we strongly encourage you to do so! No one should be told what they can and can’t paint that defeats the whole purpose of letting loose and embracing your creative free-spirit self! As long as your happy we’re happy!

Do you offer any DEALS or PROMOS?

The Paint Sesh loves hooking up our customers, therefore we are constantly giving out deals! To make sure you’re getting the best discount be sure to sign up for our Newsletter. Sometimes we even announce deals on our social media, so be sure to follow us on Instagram or Facebook.

*Fundraisers, and Private Parties do not allow promos or discounts. 

Do you sell gift certificates?

Yes, you can purchase physical Gift Cards or E-Gift Cards.

Find out more about The Paint Sesh! 

IN-PERSON PUBLIC EVENTS FAQ

What is included in the price?

We provide a talented Instructor/Entertainer, *canvases, acrylic paint, paintbrushes, easels, aprons, paper towels, water cups, and fun music.

Refreshments, food, and alcohol are NOT included in the cost. However, food and drinks can be purchased separately at the venue before, after, or during the event!

Are the Public Events BYOB?

Paint & Sip and All Ages Events: ARE NOT BYOB!  Our events are at local bars/restaurants and do not allow outside alcoholic drink. There will be drinks available for purchase at the venue.

Paint & Puff: Yes, you may BYOB and even BYOC at our Paint and Puff events! 🙂

What is the age requirement to attend a public in-person event?

Paint & Sip: Our Paint & Sip Venues are at bars, etc. therefore you must be 21+ to sin up. You must have a valid state-issued ID (I.D.’s will be checked at the venue.)

Paint & Puff: In order to comply with local regulations all our Paint and Puff events are for ages 21+.

All Ages (7+): We recommend kids only 7+ to attend our all-ages painting events. Kids at this age have developed the necessary skills in order to successfully complete a step-by-step painting. All kids must be accompanied by an adult.

What is a Paint and Puff Event?

The cannabis friendly painting experience for creative souls at heart right here in Cincinnati, OH! Join one of our Paint and Puff classes and follow along with our step-by-step painting instructions or embrace your free-spirit and let your creativity soar! No painting experience needed. Just positive vibes and an open mind.

All of our 420 friendly painting classes are 21+ to attend & B.Y.O.C. Bring Your Own Cannabis. There are NO Cannabis sales at our events. Please feel free to bring your own Beverages/Alcohol, Snacks, Cannabis Goodies, Glass pieces, Rolling papers etc. for yourself or to share.

At the moment we do not host public Paint & Puff events. If you’re looking to get your paint & Puff on, consider booking us for a private painting event where you can take your creativity to new heights.

What time do I need to arrive for an event?

Check-in starts 15 minutes before each event and seats are first come first serve. We will begin promptly at the time stated. We suggest arriving early to get registered and get the seat of your choice (especially if you have a larger party).

How long do the events last?

It depends on the painting scheduled. Most our public events last for approx. 1.5 – 2 hours (unless stated otherwise). Please be on time and be understanding of the end time. Sometimes we have back to back events.

What should I wear?

Since you will be painting with acrylics (which are plastic-based paints) its better to be safe than sorry. We definitely recommend for customers to wear clothes that they wouldn’t mind getting paint on! Especially if you’re as messy as our instructor.

Do you take photos at the events?

Yes we try our best to photograph everyone. We love taking photos and sharing them on social media! Throughout your event we’ll be snapping photos of your group while you’re creating your masterpieces.  At the end of the painting session we can even take personal photos of you and your friends, if asked.

Typically after the event, we’ll upload the photos to our Facebook page on the next business day. We encourage you to share and like the photos with your family and friends.  We also encourage our guests to take their own photos and videos with their cell phones or digital cameras and help spread The Paint Sesh love on social media. When posting on social media (such as Facebook, Twitter, or Instagram), please use #ThePaintSesh to show your love and support.

For any reason, if you do not want to be included in any photos, please let us know at the start of the event. We’ll make sure not to include you in any photos and will do our best to crop you out of the photos before posting on social media.  We respect your privacy and understand your desire to not be included.

IN-PERSON Public Events: Registration FAQ

Can I Refund or Transfer my ticket?

REFUNDS:
Sorry, we do not offer refunds of any kind. The Paint Sesh is a live entertainment event much like a concert which depends on pre-paid seats to hold the class. If you can’t make it, we recommend gifting the tickets to a friend or family member. *When you purchase a ticket you are complying with our Cancellation Policy and our Terms & Conditions
TRANSFERS:

You must reschedule at least 48-hours prior to your class with your name, confirmation number, and the new date you would like to register for. Virtual Event Tickets and Third- Party vouchers cannot be transferred. No-shows or cancellations within 48-hours will forfeit their ticket and may not reschedule. If you are unsure the date, you may also indicate if you would like to hold a credit for your reservation for a future event of equal value. Reschedules will need to be made within 90 days.

Visit the Reschedule My Ticket page and fill out the form.

 

How do I use my Voucher that I received from a Third-Party Website?

If you purchased a voucher from another third-party website, you would just check out as you would normally through our site. Don’t worry you won’t be charged.

  1. You would just find the event you’d like to sign up for.
  2. Where it says “Coupon Code” you would apply your Redemption Code. Which is a series of 8 capital letters/numbers, that the 3rd-party website gave you.
  3. You’re all set! You should have received a confirmation email after you finished the checkout process. See you at the event!

What if the event I want to attend says it's SOLD OUT?

Unfortunately there are no other seats available for the events that say they are “Sold Out.” Once an event is sold out we reached maximum capacity for that particular event.

It is our mission to make sure that everyone has a comfortable painting experience. One person makes a difference in the way we arrange our set-up and can effect everyone else’s experience. Since we don’t offer refunds, we tend to not have “no shows” and do not have a wait list.

We always recommend booking in advance. Thank you for understanding.

I don't see the date I'd like to book on the calendar. Are there any more events?

The only public events scheduled are the one we have on our Events page. We promise we aren’t hiding any events from you. 😉

Do I have to pay online or can I pay in person on the day of the event?

We suggest purchasing your tickets online, in advance. We can’t guarantee that will be extra spots available, especially since our events tend to sell out.

*Promos or Discounts  can only be used on tickets purchased online.

Where's my ticket email?

First, double check your email inbox sometimes it can end up in your spam or promotions folder. If you still don’t see anything, get in touch with us via email.

*Keep in mind, we don’t need your ticket to check you in. We will only need the first and last name of whoever purchased the ticket, on the day of the event. No ticket necessary.

Do I need to print my ticket?

No, printing necessary. You can have the ticket that was emailed to you, pulled up on your mobile device if you’d like when we check you in. But we don’t need your ticket to check you in. We will only need the first and last name of whom ever purchased the ticket, on the day of the event.

Ready to paint!?

Virtual PAINTING Events FAQ

Are supplies included?

Supplies are not included. This is a use your own supplies event. But no worries, we sell our own painting kits that include everything you will need to complete your masterpiece.

What supplies do I need if I want to use my own?

The supplies needed will be listed on each individual event page, under the tab “What You’ll Need.” A standard supply list is listed below.

  • Painting Surface: canvas, canvas board, canvas sheet, etc. (You could also paint over one of your old Paint Sesh paintings!)
  • Acrylic Paint:  Primary Colors  Red, Blue Yellow, Black and to start. (Colors depend on the painting.)
  • Paint Brushes:  A larger brush 3/4″ to 1″ wide, a narrow brush to paint details and thin lines.
  • Plastic Palette or Paper Plate
  • Water Cup
  • Paper Towel or old rag
  • Pencil or Chalk to draw with

Optional Supplies: 

  • Easel
  • Apron

What time zone is used for the events?

We are based out of California, therefore we are on Pacific Time (PT.)

Is there a recording that I can watch at a later date?

Unfortunately, at this time we do not offer recordings. All the events start live at the time scheduled.

Can I share my Zoom link with others?

In short, NO. One reservation gets you one link to be used for one person. If someone uses the Zoom link to join the online event and doesn’t have a spot reserved, they will be removed from the online event.

Virtual Events: Registration FAQ

Is the cost per person or per household?

The cost of our virtual events is $15 PER PERSON (not per household.)

Do you allow promotions or discounts on your virtual events?

Since we are a small business we don’t always have deals happening. If you haven’t already, be sure to subscribe to our Newsletter for 15% off your first event. Then you’ll be included in all our deals and promotions!

Where’s my ticket email with the Zoom link?

The ticket email with the Zoom Link goes out right after you purchase your ticket. Double-check your Spam, Promotions, or Social folder. Sometimes it likes to hide there. (The email that was used during checkout is where your emails get sent.)

Still don’t see it? In that case, the email that was filled out when the order was placed may have been misspelled. Get in touch with us via email with your first, last name, registered event, and the order number if you have it.

When can I login to my virtual event?

We normally have each Zoom Meeting open to log in 30 minutes before the scheduled start time. This gives everyone enough time to log in and get their painting area setup.

Can I Transfer or get a Refund for my virtual event?

Virtual Painting Classes are NON TRANSFERABLE and NON REFUNDABLE. Unfortunately, we do not offer refunds of any kind. We do not offer transfers on our virtual events since the Zoom Meeting Link gets sent right after you purchase a ticket. If you can’t make it we suggest gifting it to a friend.

Let’s Paint, Virtually!

In-Person Private PAINTING PARTIES FAQ

How soon in-advance should I book a Private Painting Party?

The Paint Sesh is a two-person small business and booked regularly on the weekends. The sooner you book and pay the deposit, the better your chances are of getting your desired private party date.

Do you book Kids Painting Parties?

Yes we do! Kid’s painting parties are recommended for the ages of 7+. For children’s parties at least one adult is needed for supervision. We also recommend keeping the painting easy for the little tikes that you can see at our kids painting gallery. For more deets see Kids Painting Parties.

How much does a Painting Party Cost?

  • Kids Painting Parties cost $28 per painter. 
    *Other fees may apply.

  • Adult Painting Parties cost $35 per painter. 
    Including Office Parties
    *Other fees may apply.

No discounts, promotions, or vouchers can be applied to any private party.

What's included for private parties?

What we provide: Painting supplies: 12×16 canvases for adult/work parties (or 11×14 canvases for kids parties), disposable aprons, acrylic paints, paint brushes, easels, table cloths, water cups, and paper towels. We even bring a speaker and microphone so everyone can hear and enjoy some background music.

What we DO NOT provide: Lighting, Tables, Chairs, Tarps, Food or Drinks.

What is the minimum and maximum # of painters to book?

For painting parties to be booked you need to have a minimum of 14 guests to book. If you have less than 14 painters, you will be charged for the difference.

We have enough painting supplies to accommodate up to 60 painters.

How long do private parties last?

  • Adult Painting Parties last approximately 2 hours long.
  • Kids Painting Parties last approximately 1 hour long.

*Please be mindful of the artist’s time. We will begin painting at the time scheduled. Not starting at the scheduled time will result in additional fees. We recommend telling your guests to arrive a half-hour earlier prior to the scheduled time, (since sometimes we have multiple events scheduled in a day).

How does setup and cleanup work?

We will arrive at least 1 hour before the scheduled start time to set up everything. The larger the group, the longer it may take to set up. It helps to have all the tables clear prior to our arrival.  We will require at least an hour or less to break down and clean up the painting supplies.

Do you offer custom paintings?

Yes we do! For an additional fee of $60 you can have your own custom painting which will be instructed at your Painting Party!

How far do you travel?

The Paint Sesh can travel throughout the Southern California region including Los Angeles, Inland Empire, and Orange County.  As for traveling fees, the first 30 miles of traveling to your event is on us!  Anything beyond 20+ miles we will add an additional travel fee based on the extra number of miles traveled.

00 – 20 miles = $0 It’s on us!
21 – 30 miles = $30
31 – 40 miles = $40
41 – 50 miles = $50
51 – 60 miles = $60

61+ (More details are needed about your party to give an accurate cost.)

Ready to Book?

Virtual PAINTING PARTIES FAQ

What is a Virtual Private Painting Party?

Hosting a virtual painting party is a great option when you want friends and family to celebrate this unique experience in the comfort of your home. Perfect for bring those together who can’t gather in person as often. The Paint Sesh will live stream the painting party to you via Zoom.

For more information visit our Virtual Painting Parties page.

How much does a Virtual Party Cost?

Virtual Painting Parties cost $15 per person. (Not per Screen.)

No discounts, promotions, or vouchers can be applied to any private party.

Will there be music playing?

Yes! We will play our fun playlist in the background. We do keep everyone muted throughout the painting that way everyone can hear the instructor and music playing. At the end of the painting party, we will unmute everyone so you can talk to one another. 

What is the minimum and maximum # of participants?

For virtual painting parties to be booked you need to have a minimum of 16 guests to book. If you have less than 16 painters, you will be charged for the difference.

There are no maximums on virtual parties! 🙂

How long do Virtual Private Parties last?

  • Adult Virtual Parties last approximately 1.5-2 hours long.
  • Kids Virtual Parties last approximately 1-1.5 hours long.

*Please be mindful of the artist’s time. We will begin painting at the time scheduled. Not starting at the scheduled time will result in additional fees. We recommend telling your guests to log in a half-hour earlier prior to the scheduled time, (since sometimes we have multiple events scheduled in a day).

Will there be a recorded video?

Unfortunately, at this time we do not offer recordings. All the events start live at the time scheduled.

Are painting kits included?

Painting kits are not included in the cost but can be purchased separately (or you can use your own supplies.) The starting price is $30 per kit + tax/shipping. There are additional add-ons if you’d like more colors. The painting kits come individually packed and shipped.

For more info on our painting kits CLICK HERE.

How long does shipping take for the kits?

It normally takes about 1-3 days to process the order and about 3-5 days to ship depending on the location but we cannot guarantee delivery due to delays with USPS. The time frame for receiving the kits depends on when the order is placed. The sooner the order is placed the sooner we can get the kits shipped out. 

How much does shipping cost per kit?

Shipping varies per kit, time of year, location, etc. Shipping can be anywhere from $8-17 depending on your location.

Ready to Book?

More Questions?

Contact us via email: info@thepaintsesh.com