{"id":282,"date":"2017-03-15T00:06:13","date_gmt":"2017-03-15T07:06:13","guid":{"rendered":"http:\/\/thepaintsesh.com\/?page_id=282"},"modified":"2024-01-07T09:02:33","modified_gmt":"2024-01-07T17:02:33","slug":"faq","status":"publish","type":"page","link":"https:\/\/thepaintsesh.com\/faq\/","title":{"rendered":"The Paint Sesh Frequently Asked Questions"},"content":{"rendered":"[vc_row full_width=”stretch_row” content_placement=”middle” el_id=”Phead” css=”.vc_custom_1610514161410{padding-top: 70px !important;padding-bottom: 70px !important;background-image: url(https:\/\/thepaintsesh.com\/wp-content\/uploads\/2021\/01\/IMG_6398.jpg?id=73379) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column][vc_custom_heading text=”F.A.Q.” font_container=”tag:h1|font_size:70px|text_align:center|color:%23ffffff|line_height:60px” use_theme_fonts=”yes”][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]\n

You’ve got questions? We’ve got answers.\u00a0<\/span><\/p>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_btn title=”About The Paint Sesh” color=”violet” size=”lg” align=”center” button_block=”true” link=”url:https%3A%2F%2Fthepaintsesh.com%2Ffaq%23about|||”][\/vc_column][\/vc_row][vc_row gap=”20″ css=”.vc_custom_1610515012780{padding-bottom: 10px !important;}”][vc_column width=”1\/2″][vc_btn title=”In-Person Private Parties” color=”violet” size=”lg” align=”center” button_block=”true” link=”url:https%3A%2F%2Fthepaintsesh.com%2Ffaq%23private|||”][vc_btn title=”Virtual Parties” color=”violet” size=”lg” align=”center” button_block=”true” link=”url:https%3A%2F%2Fthepaintsesh.com%2Ffaq%23virtualparty|||”][vc_btn title=”In- Person Public Events” color=”violet” size=”lg” align=”center” button_block=”true” link=”url:https%3A%2F%2Fthepaintsesh.com%2Ffaq%23public|||”][\/vc_column][vc_column width=”1\/2″][vc_btn title=”Public Event Registration” color=”violet” size=”lg” align=”center” button_block=”true” link=”url:https%3A%2F%2Fthepaintsesh.com%2Ffaq%23publicreg|||”][vc_btn title=”Virtual Events” color=”violet” size=”lg” align=”center” button_block=”true” link=”url:https%3A%2F%2Fthepaintsesh.com%2Ffaq%23virtual|||”][vc_btn title=”Virtual Event Registration” color=”violet” size=”lg” align=”center” button_block=”true” link=”url:https%3A%2F%2Fthepaintsesh.com%2Ffaq%23virtualreg|||”][\/vc_column][\/vc_row][vc_row full_width=”stretch_row_content_no_spaces” css=”.vc_custom_1610514960186{padding-top: 50px !important;padding-bottom: 50px !important;background-color: #6532b0 !important;background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}”][vc_column][vc_column_text]\n

About THE PAINT SESH FAQ<\/span><\/h2>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row bg_type=”bg_color” bg_override=”ex-full” bg_color_value=”#ffffff” el_id=”about”][vc_column][vc_row_inner][vc_column_inner][vc_toggle title=”What types of events do you offer?” style=”simple” open=”true” custom_font_container=”tag:h3|font_size:18|text_align:left” custom_google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true”]
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PUBLIC EVENTS:\u00a0<\/strong><\/p>\n

Paint & Sip Events<\/a><\/p>\n

Paint & Puff Events<\/a><\/p>\n

All Ages Painting Events (7+)<\/a><\/p>\n

Virtual Painting Events<\/a><\/p>\n<\/div>

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PRIVATE PARTIES:<\/strong><\/p>\n

Adult Painting Parties<\/a><\/p>\n

Kids Painting Parties<\/a><\/p>\n

Work Painting Parties<\/a><\/p>\n

Virtual Painting Parties<\/a><\/p>\n<\/div><\/div>[\/vc_toggle][vc_separator][vc_toggle title=”What if I’ve never painted before?” style=”simple” custom_font_container=”tag:h3|font_size:18|text_align:left” custom_google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true” el_id=”1490151541941-3c62029f-0191″]Yes! The Paint Sesh was designed to help you get out of your element and unleash your creative side, even if you think you don\u2019t have one. You’re not alone. Most customers that attend the sesh\u2019s have never picked up a brush in their life or since grade school.<\/p>\n

The instructor will give you step by step instructions as well as any personal one on one attention you might need. Therefore you can leave any negative vibes at the door, and get creative with some paint. You might just surprise yourself! We promise that you’re in good hands.<\/p>\n

Don’t take our word for it, see what our lovely customers said about us<\/a>.<\/p>\n[\/vc_toggle][vc_separator][vc_toggle title=”Where is The Paint Sesh located?” style=”simple” custom_font_container=”tag:h3|font_size:18|text_align:left” custom_google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true”]The Paint Sesh’s office is based in Cincinnati, OH. At this time we are only a mobile painting event business and currently do not<\/strong><\/span> have our own painting studio.<\/p>\n

However, we travel all over the Greater Cincinnati, Ohio area to different venues in different cities including: Anderson Township, OH, Batavia, OH, Blue Ash, OH, Fairfield, OH, Forest Park, OH, Hamilton, OH, Lebanon, OH, Loveland, OH, Madeira, OH, Mason, OH, Milford, OH, Monroe, OH, Montgomery, OH, Norwood, OH, Oxford, OH, Reading, OH, Sharonville, OH, Springdale, OH, West Chester, OH, Wyoming, OH and surrounding areas. Don’t see your area? Get in touch![\/vc_toggle][vc_separator][vc_toggle title=”What if I just want to attend and not follow along?” style=”simple” custom_font_container=”tag:h3|font_size:18|text_align:left” custom_google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true”]\n

Not only do we promote that kind of creativity, we strongly encourage you to do so! No one should be told what they can and can\u2019t paint that defeats the whole purpose of letting loose and embracing your creative free-spirit self! As long as your happy we\u2019re happy!<\/p>\n[\/vc_toggle][vc_separator][vc_toggle title=”Do you offer any DEALS or PROMOS?” style=”simple” custom_font_container=”tag:h3|font_size:18|text_align:left” custom_google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true”]The Paint Sesh loves hooking up our customers, therefore we are constantly giving out deals! To make sure you’re getting the best discount be sure to sign up for our Newsletter<\/a>. Sometimes we even announce deals on our social media, so be sure to follow us on Instagram<\/a> or Facebook<\/a>.<\/p>\n

*Fundraisers, and Private Parties do not allow promos or discounts.\u00a0<\/em>[\/vc_toggle][vc_separator][vc_toggle title=”Do you sell gift certificates? ” style=”simple” custom_font_container=”tag:h3|font_size:18|text_align:left” custom_google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true”]\n

Yes, you can purchase physical Gift Cards<\/a> or E-Gift Cards<\/a>.<\/p>\n[\/vc_toggle][vc_separator][vc_column_text]Find out more about The Paint Sesh!\u00a0<\/strong>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_btn title=”About Us” style=”outline-custom” outline_custom_color=”#8fa43b” outline_custom_hover_background=”#8fa43b” outline_custom_hover_text=”#ffffff” align=”left” link=”url:https%3A%2F%2Fthepaintsesh.com%2Fpaint-sesh%2F|||”][\/vc_column][\/vc_row][vc_row full_width=”stretch_row_content_no_spaces” css=”.vc_custom_1610514960186{padding-top: 50px !important;padding-bottom: 50px !important;background-color: #6532b0 !important;background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}”][vc_column][vc_column_text]\n

IN-PERSON PUBLIC EVENTS FAQ<\/span><\/h2>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row bg_type=”bg_color” bg_override=”ex-full” bg_color_value=”#ffffff” el_id=”public”][vc_column][vc_row_inner][vc_column_inner][vc_toggle title=”What is included in the price?” style=”simple” custom_font_container=”tag:h3|font_size:18|text_align:left” custom_google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true” el_id=”1490152069161-4631bde9-281d”]\n

We provide a talented Instructor\/Entertainer, *canvases, acrylic paint, paintbrushes, easels, aprons, paper towels, water cups, and fun music.<\/p>\n

Refreshments, food, and alcohol are NOT<\/strong> included in the cost. However, food and drinks can be purchased separately at the venue before, after, or during the event!<\/p>\n[\/vc_toggle][vc_separator][vc_toggle title=”Are the Public Events BYOB?” style=”simple” custom_font_container=”tag:h3|font_size:18|text_align:left” custom_google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true”]Paint & Sip and All Ages Events:<\/strong> ARE NOT BYOB!<\/strong><\/span>\u00a0 Our events are at local bars\/restaurants and do not allow outside alcoholic drink. There will be drinks available for purchase at the venue.<\/p>\n

Paint & Puff:<\/strong> Yes, you may BYOB and even BYOC at our Paint and Puff events! :)[\/vc_toggle][vc_separator][vc_toggle title=”What is the age requirement to attend a public in-person event?” style=”simple” custom_font_container=”tag:h3|font_size:18|text_align:left” custom_google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true”]Paint & Sip:<\/strong> Our Paint & Sip Venues are at bars, etc. therefore you must be 21+<\/strong> to sin up. You must have a valid state-issued ID (I.D.’s will be checked at the venue.)<\/p>\n

Paint & Puff: <\/strong>In order to comply with local regulations all our Paint and Puff events are for ages 21+<\/strong>.<\/p>\n

All Ages (7+): <\/strong>We recommend kids only 7+<\/strong> to attend our all-ages painting events. Kids at this age have developed the necessary skills in order to successfully complete a step-by-step painting. All kids must be accompanied by an adult.[\/vc_toggle][vc_separator][vc_toggle title=”What is a Paint and Puff Event?” style=”simple” custom_font_container=”tag:h3|font_size:18|text_align:left” custom_google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true”]The\u00a0cannabi<\/strong>s friendly painting experience<\/strong> for creative souls at heart right here in Cincinnati, OH! Join one of our Paint and Puff<\/a>\u00a0classes and follow along with our\u00a0step-by-step<\/strong> painting instructions or embrace your free-spirit and let your creativity soar! No painting experience needed. Just positive vibes and an open mind.<\/p>\n

All of our 420 friendly painting classes are\u00a021+\u00a0to attend &\u00a0B.Y.O.C.<\/strong> Bring Your Own Cannabis. There are NO<\/strong> Cannabis sales at our events. Please feel free to bring your own Beverages\/Alcohol, Snacks, Cannabis Goodies, Glass pieces, Rolling papers etc. for yourself or to share.<\/p>\n

At the moment we do not host public Paint & Puff events. If you’re looking to get your paint & Puff on, consider booking us for a private painting event<\/a> where you can take your creativity to new heights.[\/vc_toggle][vc_separator][vc_toggle title=”What time do I need to arrive for an event?” style=”simple” custom_font_container=”tag:h3|font_size:18|text_align:left” custom_google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true” el_id=”1490152451251-60f195e9-f6f7″]\n

Check-in starts 15 minutes before<\/strong> each event and seats are first come first serve. We will begin promptly at the time stated.<\/strong> We suggest arriving early to get registered and get the seat of your choice (especially if you have a larger party).<\/p>\n[\/vc_toggle][vc_separator][vc_toggle title=”How long do the events last?” style=”simple” custom_font_container=”tag:h3|font_size:18|text_align:left” custom_google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true” el_id=”1490152556303-62b22b26-5f5e”]\n

It depends on the painting scheduled. Most our public events last for approx. 1.5 – 2 hours<\/strong> (unless stated otherwise)<\/em>. Please be on time and be understanding of the end time. Sometimes we have back to back events.<\/p>\n[\/vc_toggle][vc_separator][vc_toggle title=”What should I wear?” style=”simple” custom_font_container=”tag:h3|font_size:18|text_align:left” custom_google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true” el_id=”1490151651525-fafe3c7b-4b89″]Since you will be painting with acrylics (which are plastic-based paints) its better to be safe than sorry. We definitely recommend for customers to wear clothes that they wouldn’t mind getting paint on! Especially if you’re as messy as our instructor.<\/em>[\/vc_toggle][vc_separator][vc_toggle title=”Do you take photos at the events? ” style=”simple” custom_font_container=”tag:h3|font_size:18|text_align:left” custom_google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true”]Yes we try our best to photograph everyone. We love taking photos and sharing them on social media! Throughout your event we’ll be snapping photos of your group while you’re creating your masterpieces.\u00a0 At the end of the painting session we can even take personal photos of you and your friends, if asked.<\/p>\n

Typically after the event, we’ll upload the photos to\u00a0our Facebook page<\/a> on the next business day. We encourage you to share and like the photos with your family and friends. \u00a0We also encourage our guests to take their own photos and videos with their cell phones or digital cameras and help spread The Paint Sesh love on social media. When posting on social media (such as Facebook, Twitter, or Instagram), please use #ThePaintSesh to show your love and support.<\/strong><\/p>\n

For any reason, if you do not want to be included in any photos, please let us know at the start of the event. We’ll make sure not to include you in any photos and will do our best to crop you out of the photos before posting on social media. \u00a0We respect your privacy and understand your desire to not be included.[\/vc_toggle][vc_separator][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=”stretch_row_content_no_spaces” css=”.vc_custom_1610514960186{padding-top: 50px !important;padding-bottom: 50px !important;background-color: #6532b0 !important;background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}”][vc_column][vc_column_text]\n

IN-PERSON Public Events: Registration FAQ<\/span><\/h2>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row bg_type=”bg_color” bg_override=”ex-full” bg_color_value=”#ffffff” el_id=”publicreg”][vc_column][vc_row_inner][vc_column_inner][vc_toggle title=”Can I Refund or Transfer my ticket?” style=”simple” custom_font_container=”tag:h3|font_size:18|text_align:left” custom_google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true”]\n
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REFUNDS:<\/strong><\/div>\n
Sorry, we do not offer refunds<\/span><\/strong>\u00a0<\/span>of any kind. The Paint Sesh is a live entertainment event much like a concert which depends on pre-paid seats to hold the class. If you can’t make it, we recommend gifting the tickets to a friend or family member. *When you purchase a ticket you are complying with our Cancellation Policy<\/a> and our Terms & Conditions<\/a>.\u00a0<\/em><\/div>\n
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TRANSFERS:<\/strong><\/div>\n

You must reschedule at least 48-hours prior to your class<\/strong> with your name, confirmation number, and the new date you would like to register for. Virtual Event Tickets and Third- Party vouchers cannot be transferred.<\/strong> No-shows or cancellations within 48-hours will forfeit their ticket and may not reschedule. If you are unsure the date, you may also indicate if you would like to hold a credit for your reservation for a future event of equal value. Reschedules will need to be made within 90 days.<\/p>\n<\/div>\n

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Visit the Reschedule My Ticket<\/a> page and fill out the form.<\/div>\n<\/div>\n
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 <\/p>\n<\/div>\n[\/vc_toggle][vc_separator][vc_toggle title=”How do I use my Voucher that I received from a Third-Party Website? ” style=”simple” custom_font_container=”tag:h2|font_size:18|text_align:left” custom_google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true”]If you purchased a voucher from another third-party website, you would just check out as you would normally through our site. Don’t worry you won’t be charged.<\/em><\/p>\n

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  1. You would just find the event you’d like to sign up for.<\/li>\n
  2. Where it says “Coupon Code” you would apply your Redemption Code. Which is a series of 8 capital letters\/numbers,<\/strong> that the 3rd-party website gave you.<\/li>\n
  3. You’re all set! You should have received a confirmation email after you finished the checkout process. See you at the event!<\/li>\n<\/ol>\n[\/vc_toggle][vc_separator][vc_toggle title=”What if the event I want to attend says it’s SOLD OUT?” style=”simple” custom_font_container=”tag:h3|font_size:18|text_align:left” custom_google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true”]Unfortunately there are no other seats available for the events that say they are “Sold Out.” Once an event is sold out we reached maximum capacity<\/strong> for that particular event.<\/p>\n

    It is our mission to make sure that everyone has a comfortable painting experience. One person makes a difference in the way we arrange our set-up and can effect everyone else’s experience. Since we don’t offer refunds, we tend to not have “no shows” and do not have a wait list.<\/p>\n

    We always recommend booking in advance. Thank you for understanding.[\/vc_toggle][vc_separator][vc_toggle title=”I don’t see the date I’d like to book on the calendar. Are there any more events? ” style=”simple” custom_font_container=”tag:h3|font_size:18|text_align:left” custom_google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true”]The only public events scheduled are the one we have on our Events page<\/a>. We promise we aren’t hiding any events from you. ;)[\/vc_toggle][vc_separator][vc_toggle title=”Do I have to pay online or can I pay in person on the day of the event? ” style=”simple” custom_font_container=”tag:h2|font_size:18|text_align:left” custom_google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true”]We suggest purchasing your tickets online, in advance. We can’t guarantee that will be extra spots available, especially since our events tend to sell out.<\/p>\n

    *Promos or Discounts\u00a0 can only be used on tickets purchased online.<\/em>[\/vc_toggle][vc_separator][vc_toggle title=”Where’s my ticket email?” style=”simple” custom_font_container=”tag:h3|font_size:18|text_align:left” custom_google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true”]First, double check your email inbox sometimes it can end up in your spam or promotions folder<\/strong>. If you still don’t see anything, get in touch with us via email<\/a>.<\/p>\n

    *Keep in mind, we don’t need your ticket to check you in. We will only need the first and last name of whoever purchased the ticket, on the day of the event. No ticket necessary<\/strong>.[\/vc_toggle][vc_separator][vc_toggle title=”Do I need to print my ticket?” style=”simple” custom_font_container=”tag:h3|font_size:18|text_align:left” custom_google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true”]\n

    No, printing necessary. You can have the ticket that was emailed to you, pulled up on your mobile device if you’d like when we check you in. But we don’t need your ticket to check you in. We will only need the first and last name of whom ever purchased the ticket, on the day of the event.<\/p>\n[\/vc_toggle][vc_separator][\/vc_column_inner][\/vc_row_inner][vc_column_text]\n

    Ready to paint!?<\/span><\/strong><\/p>\n[\/vc_column_text][vc_btn title=”Secure your seat” style=”outline-custom” outline_custom_color=”#8fa43b” outline_custom_hover_background=”#8fa43b” outline_custom_hover_text=”#ffffff” align=”left” link=”url:https%3A%2F%2Fthepaintsesh.com%2Fseshs%2F|||”][\/vc_column][\/vc_row][vc_row full_width=”stretch_row_content_no_spaces” css=”.vc_custom_1610514960186{padding-top: 50px !important;padding-bottom: 50px !important;background-color: #6532b0 !important;background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}”][vc_column][vc_column_text]\n

    Virtual PAINTING Events FAQ<\/span><\/h2>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row bg_type=”bg_color” bg_override=”ex-full” bg_color_value=”#ffffff” el_id=”virtual”][vc_column][vc_row_inner][vc_column_inner][vc_toggle title=”Are supplies included? ” style=”simple” custom_font_container=”tag:h3|font_size:18|text_align:left” custom_google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true”]Supplies are not included. This is a\u00a0use your own supplies event. <\/strong>But no worries, we sell our own painting kits<\/a> that include everything you will need to complete your masterpiece.[\/vc_toggle][vc_separator][vc_toggle title=”What supplies do I need if I want to use my own?” style=”simple” custom_font_container=”tag:h3|font_size:18|text_align:left” custom_google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true”]The supplies needed will be listed on each individual event page, under the tab “What You’ll Need.” A standard supply list is listed below.<\/p>\n